FAQ’s

To enrol on any course you just need to click the ‘Add to Basket’ button on any course page and complete the enrolment process entering your billing details and payment method at checkout.

Yes, you can enrol on as many courses as you like. Many of our learners take more than one course at a time.

You can purchase 1, 2 or even 10 courses. It’s entirely up to you..

Yes. You can order the course for a family member, friend, work colleague, staff members and more.

When placing your order, just send us an email to inform us that the course is for someone else and we will create an account for them.

Yes, you can study our online courses from anywhere in the world. We have student in over 150 countries around the world and welcome all international students onto our courses. 

You can study our courses anytime from anywhere, as long as you have an internet connection. 

Once you’ve finished the course you will be awarded with your Digital PDF Certificate. 

You will receive instant access to your online training course once you have successfully completed the checkout and we confirm your enrolment. We send your login details for the course, along with a receipt for your payment to the email address used at checkout. Please make sure you therefore use the correct email address at checkout.
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We have our exam pass guarantee in place. You will be allowed to retake the final assessment as many times as you require until you pass the course. There is no additional charge to retake the test.

Course Springs is not like a traditional college or learning institution where set dates for enrolment exist, we provide online courses that are completely flexible. With our online training courses you can enrol and start your course today. You have complete control over your own learning.

Yes. Once you have finished the course you will receive a certificate to showcase your new skills and certifications.

This certificate will be sent to you via email in PDF format once you have completed the course. Hard copies of certificates are available for an additional £15 + postage.

Yes, we can print your certificate. We offer hard copy certificates for £15 + postage. We will produce your certificate on premium certificate paper and add our official seal embossed. 

Certificates are sent out in first class post within 3-5 working days. 

Yes, you can order a transcript of your course units. We offer course transcripts for £15 + postage. 

We accept online payments.

We accept all PayPal, Credit and Debit Cards

No. The course price you see listed is the only cost you have to pay to study the course. There are no hidden fees or anything like that.
When you finish the course, you will be awarded with a PDF certificate of achievement which you can print out yourself. Or if you require us to print the certificate on hard copy, you can pay an optional £9.99.
Other than that, there are no additional costs or fees whatsoever.

The course fee will be clearly listed on the course page under price. The course fee is a one-time payment only. 

Yes, we make online learning affordable to everyone.

We also running a special promotion this month and have reduced the price of the course to make it easier for more people to start our courses. So the price you see is the discounted price we have on offer. You can order the course today and get started with your learning straight away.

Yes. We offer a 14 days peace of mind guarantee. As long as you haven’t logged into the course, you can get a full no questions asked refund within the first 14 days after ordering.
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If you need to change your delivery address after order a physical good such as a certificate, transcript or student ID card, please get in touch as soon as possible. Just send us an email to info@coursesprings.com or contact us.

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